Frequently Asked Questions | dDesign Canarias Support

Small & Large Format Printing

Professional quality in every print

From business cards to giant banners, we bring your ideas to life with precision, vibrant colors, and durable materials.

Step-by-Step Design: Editor, Shipping & Order Confirmation

🧩 You Design

Select the product you want (T-shirt, cap, tote bag, or party cup), customize it in the editor with text or images, specify the quantity, and click “Order.” We will contact you to confirm the final design and the adjusted price.

Yes, you can upload your own images or choose from those we have available. Just make sure they have good resolution for a perfect print.

Yes, you can request changes before the final order confirmation. We will send you a preview before printing.

It depends on the type of product and quantity. Usually, small orders are processed within 2–5 business days after design approval.

Catalog & Options: Customizable Products and Special Orders

🛍️ Shop

Store products are the same items available for customization, but they are sold without any design or lettering. You will also find exclusive models created by our team.

Yes, you can indicate this when placing your order. We will guide you to adapt it to your preferences using our personalized design system.

Some can. If the item allows it, we will include the “customizable” option in its description.

We offer T-shirts, tote bags, caps, party cups, and other merchandising items, both plain and with exclusive designs by dDesign Canarias.

How to Receive Your Order: Pickup, Shipping & Estimated Times

🚚 Pickup & Deliveries

You can pick it up at our designated pickup point or arrange a personalized delivery based on your location.

Yes, we deliver within Tenerife and can ship to other islands upon prior request.

Yes, when confirming your order you can select the option you prefer. We will help you coordinate the best method.

We will notify you by email or phone when your order is completed and ready for pickup or shipping.

Payment methods, when to pay, and how to request quotes.

💳 Payments & Quotes

Payment is made once you approve the final design and confirm the quote.

We accept cash, bank transfer, and Bizum (depending on service availability).

Yes, all our quotes are free and without obligation.

Yes, prices may be adjusted based on the quantity ordered. We always aim to offer you the best possible rate.